Privacy Policy

The information provided by Laxis Fashion on the Service is for general informational and commercial purposes only. While We make reasonable efforts to ensure that the information presented on the Service is accurate and up to date, We do not guarantee that all information will always be complete, accurate, current, or free from errors.

By accessing or using the Service, You acknowledge and agree to the terms of this Disclaimer.

Definitions

For the purposes of this Disclaimer:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to LAXIS FASHION SDN. BHD. (202601013750 / 1675848-K).
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Laxis Fashion website, accessible from https://lxs-fashion.com.
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. General Disclaimer

The information, descriptions, images, specifications, pricing, availability, and other content provided on the Service are provided for general information and shopping purposes.

We make reasonable efforts to ensure that the information displayed on the Service is accurate and reliable. However, We do not warrant or guarantee that the Service or its content will always be:

  • accurate;
  • complete;
  • current;
  • reliable;
  • available;
  • error-free;
  • uninterrupted; or
  • suitable for every individual purpose.

Information may be changed, updated, corrected, or removed without prior notice.

Your use of the Service is at Your own discretion and subject to these Terms, Our applicable policies, and applicable law.

2. Product Information

Laxis Fashion offers Goods including baby clothing, boys clothing, girls clothing, kids clothing, and kids accessories.

We make reasonable efforts to ensure that product descriptions accurately represent the Goods offered for sale.

However, differences may occur between information displayed on the Service and the physical Goods due to:

  • manufacturing variations;
  • lighting used in product photography;
  • differences in screen displays;
  • camera settings;
  • colour calibration;
  • fabric characteristics;
  • measurement tolerances;
  • product updates; or
  • other factors beyond Our reasonable control.

Accordingly, product photographs and illustrations should be regarded as representative images and may not always reflect the exact appearance of the physical Goods.

3. Product Colours

We make reasonable efforts to display product colours as accurately as possible.

However, the colour You see may differ from the actual colour of the Goods depending on Your device, monitor, screen settings, brightness, colour calibration, lighting conditions, and other technical factors.

We therefore do not guarantee that the colour displayed on Your device will exactly match the physical Goods.

Minor variations in colour do not necessarily indicate that the Goods are defective or materially different.

4. Product Measurements and Sizing

Product measurements, size charts, age recommendations, and other dimensions provided on the Service are intended as general guidance.

Actual measurements may vary slightly due to manufacturing tolerances, fabric characteristics, design, and production processes.

You are responsible for reviewing the available size information before placing an Order.

For children’s clothing, parents or guardians should consider the child’s individual measurements, body shape, preferred fit, and intended use when selecting a size.

We do not guarantee that a particular size will provide the preferred fit for every child.

5. Children’s Products

Our Goods are intended for babies, children, and young persons.

Information provided on the Service should not be interpreted as a substitute for parental or guardian supervision.

Parents, guardians, and caregivers are responsible for determining whether a particular product is suitable for the intended child.

Where a product contains small components, detachable parts, cords, fasteners, or other features that may present a safety concern, You should review the applicable product information, warnings, labels, and instructions before use.

Children should be supervised where appropriate.

6. Product Use

Goods should be used only for their intended purpose and in accordance with any applicable instructions, labels, warnings, or care instructions provided with the Goods.

We are not responsible for damage, deterioration, injury, or other consequences arising from improper use, misuse, modification, alteration, or failure to follow applicable product instructions, except to the extent liability cannot legally be excluded.

7. Product Care

Customers are responsible for following the care instructions supplied with the Goods.

This may include instructions regarding:

  • washing;
  • drying;
  • ironing;
  • bleaching;
  • cleaning;
  • storage;
  • temperature;
  • handling; and
  • other care requirements.

Failure to follow product care instructions may cause damage, shrinking, fading, stretching, discolouration, or other changes to the Goods.

Such changes may not constitute a manufacturing defect where they result from improper care or use.

8. Availability of Goods

The availability of Goods displayed on the Service may change at any time.

A product being displayed on the Service does not guarantee that the product will remain available.

We reserve the right to:

  • discontinue Goods;
  • limit quantities;
  • change product specifications;
  • remove products;
  • correct inventory information; or
  • cancel an Order where Goods are unavailable.

If an Order cannot be fulfilled because a product becomes unavailable, We will take reasonable steps to notify You and provide any applicable refund in accordance with Our policies and applicable law.

9. Pricing Information

We make reasonable efforts to ensure that prices displayed on the Service are accurate.

However, pricing errors, typographical errors, technical errors, or other inaccuracies may occasionally occur.

We reserve the right to correct such errors and, where permitted by law, cancel an Order affected by an obvious pricing error.

Where payment has already been made for an Order that is cancelled due to a pricing error, We will arrange an applicable refund.

10. Promotions and Discounts

Promotions, discounts, vouchers, promotional codes, and other offers may be subject to separate terms and conditions.

Promotional offers may:

  • have limited validity periods;
  • apply only to selected Goods;
  • have quantity limitations;
  • be limited to certain customers;
  • require a minimum purchase;
  • have specific redemption conditions; or
  • be subject to other restrictions.

We reserve the right to modify or withdraw promotional offers where permitted by applicable law.

11. Orders

The information displayed on the Service does not constitute an unconditional guarantee that We will accept or fulfil every Order.

We reserve the right to reject, cancel, or limit Orders where permitted by law, including where:

  • Goods are unavailable;
  • payment cannot be verified;
  • there is an obvious pricing or product information error;
  • fraudulent activity is suspected;
  • incorrect information has been provided;
  • delivery cannot reasonably be completed; or
  • the Order otherwise violates Our policies.

Where an Order is cancelled after payment has been received, any applicable refund will be handled in accordance with Our policies and applicable law.

12. Shipping and Delivery

Laxis Fashion currently provides shipping within Malaysia only.

Standard shipping is provided free of charge for eligible Orders within Malaysia.

Our standard delivery timeframe is generally within 7 days, subject to Order processing, Courier operations, public holidays, high Order volumes, weather conditions, and other circumstances beyond Our reasonable control.

We do not currently provide:

  • overnight delivery;
  • same-day delivery;
  • express delivery; or
  • international shipping.

Delivery estimates are not guarantees of delivery on a specific date unless expressly stated otherwise.

For additional information, please refer to Our Shipping Policy.

13. Courier Services

Delivery may be performed by independent third-party courier or logistics providers.

Once an Order has been handed over to the Courier, delivery may be affected by circumstances outside Our direct control.

We will make reasonable efforts to assist with delivery-related issues, but We do not control the internal operations, staffing, transportation network, or procedures of independent Courier providers.

14. Third-Party Information

The Service may contain information, links, services, or materials provided by third parties.

Third-party information may include:

  • payment services;
  • courier services;
  • product manufacturers;
  • technology providers;
  • social media platforms;
  • advertising platforms;
  • analytics services; or
  • other external services.

We do not guarantee the accuracy, availability, security, or reliability of information or services provided by third parties.

Your use of third-party services may be subject to the third party’s own terms and policies.

15. External Links

The Service may contain links to external websites operated by third parties.

These links may be provided for convenience, reference, or additional information.

We do not necessarily endorse or control the content, products, services, policies, security, or practices of third-party websites.

We are not responsible for any loss, damage, or other consequences arising from Your use of third-party websites, except where liability cannot legally be excluded.

You should review the applicable terms and privacy policies of third-party websites before using them.

16. Website Availability

We do not guarantee that the Service will be available at all times.

The Service may occasionally be unavailable due to:

  • scheduled maintenance;
  • technical problems;
  • server failures;
  • software updates;
  • internet connectivity issues;
  • cybersecurity incidents;
  • third-party service failures;
  • power outages; or
  • other circumstances beyond Our reasonable control.

We reserve the right to modify, suspend, restrict, or discontinue any part of the Service where reasonably necessary.

17. Technical Errors

Although We take reasonable steps to maintain the accuracy and functionality of the Service, technical errors may occur.

Such errors may affect:

  • product prices;
  • product availability;
  • product descriptions;
  • images;
  • shopping cart information;
  • checkout;
  • payment processing;
  • promotional codes;
  • account information; or
  • other Website functionality.

We reserve the right to correct technical or administrative errors as soon as reasonably practicable.

18. Website Security

We take reasonable measures to maintain the security and functionality of the Service.

However, no website, online service, transmission, or electronic storage system can be guaranteed to be completely secure.

We do not guarantee that the Service will always be free from:

  • viruses;
  • malware;
  • malicious code;
  • hacking attempts;
  • security vulnerabilities; or
  • other harmful components.

You are responsible for maintaining appropriate security on Your own device, internet connection, and Account credentials.

19. No Professional Advice

The information provided on the Service is not intended to constitute professional, medical, legal, financial, or other specialised advice.

In particular, information relating to children’s clothing, accessories, sizing, product characteristics, or general product use should not be interpreted as medical or professional advice.

If You require professional advice regarding a child’s health, safety, development, or other specialised matter, You should consult an appropriately qualified professional.

20. User Responsibility

You are responsible for evaluating whether the Goods, information, and services available through the Service are appropriate for Your individual circumstances.

You should carefully review product descriptions, size information, labels, warnings, care instructions, and other relevant information before purchasing or using Goods.

You are also responsible for providing accurate information when placing an Order.

21. User-Submitted Information

Where You provide information to Us, including reviews, comments, photographs, feedback, or other content, You are responsible for ensuring that the information provided is accurate and does not violate the rights of another person.

We do not guarantee the accuracy of information submitted by other users.

User-generated content represents the views of the individual who submitted it and does not necessarily represent the views of Laxis Fashion.

22. Reviews and Testimonials

Reviews, ratings, testimonials, photographs, and other customer-submitted content may appear on the Service.

Such content represents the individual experiences or opinions of the relevant customers.

Individual experiences may vary.

We do not guarantee that a customer’s experience with a particular Good will be identical to another customer’s experience.

Where reviews or testimonials are provided by customers, they should not be interpreted as guarantees of a particular result or outcome.

23. Social Media Content

The Company may maintain or link to social media accounts and may display social media content on the Service.

Social media platforms are operated independently by third parties and are subject to their own terms, conditions, and privacy policies.

We are not responsible for the availability, accuracy, security, or content of third-party social media platforms.

24. Intellectual Property

All trademarks, logos, photographs, graphics, product images, text, designs, layouts, videos, software, and other materials appearing on the Service are owned by or licensed to the Company unless otherwise stated.

Nothing in this Disclaimer grants You ownership of or unrestricted rights to use Our intellectual property.

You must not reproduce, copy, distribute, modify, publish, sell, or otherwise exploit Website content without Our prior written permission, except where permitted by applicable law.

25. No Guarantee of Results

We do not guarantee that purchasing or using any particular Good will produce a specific result, appearance, level of comfort, fit, or experience.

Product suitability may vary depending on individual circumstances, including the child’s measurements, preferences, intended use, and other factors.

Descriptions and product information are provided to assist You in making an informed purchasing decision.

26. Limitation of Liability

To the maximum extent permitted by applicable law, Laxis Fashion shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from:

  • Your use of the Service;
  • Your inability to access the Service;
  • reliance on information displayed on the Service;
  • delays in delivery;
  • third-party service interruptions;
  • technical errors;
  • website interruptions; or
  • Your use or misuse of Goods.

This may include loss of profits, revenue, business opportunities, data, goodwill, or anticipated savings.

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited under applicable law.

27. Consumer Rights

Nothing in this Disclaimer is intended to exclude, restrict, or remove any statutory rights, guarantees, warranties, remedies, or protections that You may have under applicable Malaysian law.

Where applicable, Your rights under Malaysian consumer protection legislation will continue to apply.

If any provision of this Disclaimer conflicts with a mandatory legal right that cannot be excluded, the mandatory legal right will prevail to the extent of the conflict.

28. Privacy

Your use of the Service is also subject to Our Privacy Policy.

We may collect, use, store, and process personal information in accordance with Our Privacy Policy and applicable data protection laws.

You should review Our Privacy Policy to understand how personal information is handled when You use the Service or place an Order.

29. Cookies

The Service may use cookies and similar technologies to support Website functionality, remember preferences, analyse Website usage, improve performance, and provide relevant services.

Cookie usage may be subject to Our applicable Cookies Policy.

You may be able to manage certain cookie settings through Your browser or device, although disabling certain cookies may affect Website functionality.

30. Force Majeure

We shall not be responsible for any failure or delay in performing Our obligations where such failure or delay results from circumstances beyond Our reasonable control.

Such circumstances may include:

  • natural disasters;
  • floods;
  • fires;
  • severe weather;
  • pandemics;
  • epidemics;
  • war;
  • terrorism;
  • civil unrest;
  • strikes;
  • government restrictions;
  • transportation disruptions;
  • telecommunications failures;
  • power outages;
  • cybersecurity incidents;
  • supplier disruptions; or
  • other events beyond Our reasonable control.

Where reasonably practicable, We will take reasonable steps to minimise the effects of such circumstances.

31. Changes to This Disclaimer

We reserve the right to update, amend, or modify this Disclaimer from time to time.

Changes may be made to reflect:

  • changes to Our business;
  • changes to the Service;
  • changes to the Goods offered;
  • changes to applicable laws;
  • changes to regulatory requirements;
  • changes to technology; or
  • changes to Our operational practices.

The updated version will be published on the Service with a revised “Last Updated” date.

You should review this Disclaimer periodically to remain informed of the current terms.

32. Severability

If any provision of this Disclaimer is determined to be unlawful, invalid, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it lawful and enforceable where permitted by law.

If the provision cannot reasonably be modified, it shall be severed from this Disclaimer.

The remaining provisions shall continue in full force and effect.

33. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of Malaysia.

Any dispute, claim, or matter arising out of or relating to this Disclaimer, the Service, or the Goods shall be subject to the applicable laws and jurisdiction of Malaysia.

Nothing in this Disclaimer is intended to exclude or restrict any mandatory consumer rights or remedies available under applicable Malaysian law.

34. Contact Us

If You have any questions, concerns, or requests regarding this Disclaimer or the information provided on the Service, You may contact Laxis Fashion through the contact information provided on Our Website.

Company: LAXIS FASHION SDN. BHD.
Company Registration No.: 202601013750 / 1675848-K
Phone: 01120755881
Website: https://lxs-fashion.com

For the most current contact information, please refer to the Contact Us section of the Website.


By accessing or using the Service, You acknowledge that You have read and understood this Disclaimer and agree to its terms, subject to Your rights under applicable law.

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